ChatGPT Opens Business Profiles, With AI Agents and Customer Insights
OpenAI’s new beta lets companies claim their presence in ChatGPT. Eligible U.S. ecommerce and online-service businesses can also offer a Business Agent.
The actual story.
OpenAI launched Businesses in ChatGPT on November 10, bringing verified business information, audience insights and customer-facing agents into the chatbot.
The company described Business Hub as a place to “claim their business, manage their information, and see insights,” in its announcement. It says ChatGPT has 1.2 billion weekly users.
Eligible businesses in supported ChatGPT markets can claim their organization. Once verified, they can update details and submit product feeds with prices and availability. Shopify merchants can connect through Business Hub or Shopify’s admin.
The dashboard reports aggregated mentions, website clicks and discovery topics. OpenAI says businesses do not receive users’ conversations or Business Agent chats.
Business Agents initially serve eligible U.S. ecommerce and online-service businesses. Their conversations are labeled and separate from ChatGPT’s independent answers. Companies can also sponsor agents as advertising destinations.
Business discovery in ChatGPT now has a company-managed front door.
Receipts, not rumors.
Read the original reporting: OpenAI
The reporting above provides context. Illustrations are editorial interpretations, not source photographs.
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